“Dear Chris, just a big thank you for the faultless service and work on installing our beautiful new gas fire. From the moment I rang your workplace and spoke to the helpful lady in the office, we have both been absolutely impressed. You arrived promptly, the inspection of our fireplace was thorough and the quote was in my mailbox within 12 hours. You happily spoke to me by phone when I showed some doubt, but because we have been so impressed with you from day 1, we decided to go with your advice. Today – promptly at 7am, we met your installer. Wow – what a worker !!! Again we were in no doubt that we had made a wise choice in using your firm. He worked solidly all day – and was clean and helpful. He helped us moved furniture, he put down drop sheets and (unbelievably) he even bought his own vacuum cleaner. He knew exactly what he was doing and filled us with confidence. We are thrilled with the result and will happily recommend your firm to anyone who asks. BTW – We are still waiting for 2 other firms to “ring us back”. Thanks again. Kind Regards to you all.”